Guide

What a retail visit asks of you

The bet is placed in the room, under that operator's rules.

Snapshot17 October 2026

At the door

  • 21 or older. Bring a government ID.
  • You are in a licensed Indiana room. Commission rules and house rules both apply.
  • Confirm the day's hours on the operator's site before you treat a blog as a schedule.

At the window or the kiosk

Read the ticket. Staff can explain how a bet is graded.

Winner's Circle, Horseshoe Indianapolis, and Hoosier Park each publish their own pages. The copy posted in the room is the copy that counts.

When to leave

Leave when the amount you named before you arrived is gone, or when the game stops being the point. The Indiana helpline is 1-800-9-WITH-IT. More numbers are on the responsible-gambling page.